Análisis estratégico: caso de estudio centro operativo Alcanos de Colombia S. A. E. S. P. sede Florencia (Caquetá) Análisis estratégico: caso de estudio centro operativo Alcanos de Colombia S. A. E. S. P. sede Florencia (Caquetá)

Abstract

The purpose of this research is to design and formulate the strategic plan for the organization Alcanos de Colombia S. A. E. S. P., specifically in the headquarters of Florencia. In this sense, it is intended to diagnose opportunities, threats, strengths and internal and external weaknesses of the company; also, the POAM, EFE, EFI and PCI matrices, through which its capabilities and resources were weighted and evaluated. A descriptive methodology with a qualitative and quantitative approach was adopted. The results include the formulation of eleven strategies through the swot matrix. Among them, the formulation of the investment plan and the expansion of the coverage of the domiciliary natural gas service in the department of Caquetá, and the study of the connection of the service with the municipality of Hobo in the department of Huila; both of them seek to improve and guarantee the continuous and uninterrupted provision of the service.